OpenData / Terms

Terms of service

The terms that govern access to OpenData and use of the store data we provide. Last updated: 9 November 2026.

License and permitted use

Subject to these Terms, OpenData grants the Customer a non-exclusive, non-transferable, revocable license to access and use the store data provided through the Service (the "Data") solely for the Customer's internal B2B sales, marketing, partnership, and market-research purposes. The Customer may export Data within the limits of its purchase and incorporate exported Data into its own CRM or internal systems. Every export or updated file delivered under a purchase is covered by the same license, and the license covers only the Customer named on the account or order — not affiliates, parent companies, or other third parties.

Prohibited use

The Customer may not:

Sample and preview data

The free sample, the report pages, and any other preview show a small part of the Data so prospective customers can evaluate the Service. Preview data is provided under the same license as paid Data: it may be used to evaluate OpenData, and it may not be republished, resold, bulk-collected, or used as a data source for the Customer's own product.

Forensic fingerprinting

Every file OpenData delivers carries invisible, per-customer forensic markers, and OpenData keeps a delivery record for each copy it issues. If delivered data is found outside the licensee's organisation, these markers identify which issued copy it came from. The Customer may not remove, obscure, alter, or attempt to defeat these markers, and a leaked copy is treated as a breach by the Customer it was issued to unless that Customer reported the loss to OpenData promptly after discovering it.

Data accuracy

All Data is provided "as is". Records reflect information observed on public pages as of their last-verified date, and OpenData does not warrant that any record is complete, current, or error-free. Detection is limited to signals a public storefront page exposes; technologies that run only in a store's admin or checkout may not appear.

Purchases and billing

Enforcement and termination for breach

If the Customer breaches these Terms — including the resale, sharing, credential, scraping, and fingerprinting rules — OpenData may suspend or terminate the Customer's access and license immediately. Where the law permits, no refund is due when access is terminated for breach. On termination for breach, the Customer must permanently delete all Data and exports in its possession or control, including copies held by its service providers, and confirm deletion if asked. The Customer's obligations for records already removed through the suppression process, and the liability section below, continue to apply after termination.

Removals and suppression

Businesses may request removal of their record at any time via the Data Removal page or by emailing [email protected]. OpenData honors verified removals within 48 hours, adds the domain to a permanent suppression list, and notifies customers through updated suppression data.

Liability & changes

To the maximum extent permitted by law, OpenData's aggregate liability arising from the Service is limited to the amounts paid by the Customer in the twelve months before the claim. OpenData is not liable for indirect or consequential losses, such as lost profits, lost revenue, or loss of business, to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot be limited by law. We may update these Terms; material changes will be posted on this page with a new "last updated" date, and continued use of the Service after a change takes effect means the Customer accepts the updated Terms.

Contact

Questions about these Terms, removal requests, and reports of misuse can be sent to [email protected].